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Frequently Asked Questions:

  1. Log in to Popular Online or Mobile Banking and choose People Pay from the menu.
  2. Select the contact you would like to pay, or enter information for a new contact.
  3. Select the account you would like to make a payment from, payment method, and amount.
  1. Log in to Popular Online or Mobile Banking and choose Bill Pay from the menu.
  2. Select the payee you would like to pay. If you’d like to add a new payee, you can do so through Popular Online Banking.
  3. Select the account you would like to make the payment from, the payment date, and amount.
  1. Log in to Popular Online Banking.
  2. Select “Pay and Transfer,” go to “Pay bills,” and choose “Pay someone new” to add your payee. You’ll need the payee name and address, and your billing account number.
  3. You’ll now be able to send payments to the new payee through Popular Online and Mobile Banking.


For more information stop by one of our branch locations or contact our Customer Care Center at 1-800-377-0800.


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